ITEMS NOT AS DESCRIBED OR OTHERWISE DAMAGED ITEMS NOT STATED IN ITEM DESCRIPTION- FOR UP TO 14 DAYS AFTER PURCHASE, JUST PROVIDE YOUR RECEIPT AND FOR MOST PRODUCTS, WE WILL REFUND THE PURCHASE PRICE TO THE ORIGINAL FORM OF PAYMENT OR ISSUE A MERCHANDISE CREDIT.

TO BE FAIR TO OUR CUSTOMERS WHO ARE REASONABLE WITH THEIR RETURNS, WE VERIFY THAT ALL RETURNS ARE VALID. RETURNS MAY BE LIMITED OR DENIED BASED ON OUR RETURN AUTHORIZATION SYSTEM & A DATABASE OF CONSUMER ACTIVITY THAT A THIRD PARTY USES TO TRACK PURCHASES/RETURNS AND TO AUTHORIZE OR DENY RETURNS TO HELP PROTECT AGAINST EXCESSIVE, FRAUDULENT OR OTHERWISE NOT PERMITTED RETURNS. YOU MAY BE REQUIRED TO PRESENT A VALID PHOTO ID THAT MAY BE RETAINED IN A SECURE, ENCRYPTED DATABASE, WHERE PERMITTED BY LAW. BLUEGRASS BIDS RESERVES THE RIGHT TO REFUSE ANY RETURN.